So now we’re just giving things away? What’s next? Paying customers to take our products?
Bzzzzt. Wrong.
Done right, running gift-with-purchase campaigns can actually improve your bottom line.
Instead of subtracting from your margin the way discounts do, gifts add perceived value. A tote bag that costs you $3 to produce can feel like a $15 bonus to the customer. That’s a lot more margin-friendly than knocking $15 off the order total.
Studies back it up: gifts reduce returns, boost purchase intent, and create loyalty (Harris Interactive) that a plain “20% off” banner can’t touch.
Why Free Works
One of the most famous studies comes from behavioral economist Dan Ariely, author of Predictably Irrational. He tested whether people would pay 14¢ for a Lindt truffle or 1¢ for a Hershey’s Kiss. Most picked the truffle. But when he dropped the Kiss to free, nearly everyone switched, even though the price gap stayed the same.
That’s the irrational pull of “free.” It lights up the brain. And when it shows up live in-app it’s even more undeniable. Studies show branded mobile apps can actually increase customer engagement and spending, which means your “free” gift has an even bigger impact when it’s right there in the app experience.
Language matters, too. Research shows simply framing something as a gift instead of a bonus or extra increases purchase intent. (Intl Journal of Research in Marketing) It taps into what I’ll call the “treat yo’self effect.” Not exactly peer-review approved, but you get the point. Shoppers feel indulged rather than marketed to. On mobile, Tapcart keeps that gift front and center, so the indulgence doesn’t get lost in the shuffle.
And here’s a stat worth noting: in retail studies, customers who received a free gift were less likely to return their purchase compared to those who didn’t. (Wiley: Psychology and Marketing Free creates reciprocity. It sparks dopamine, good vibes, and a subtle sense of obligation to keep the item.
"Data tells us mobile shoppers are already in a buying mindset when they open the app. We've seen merchants with gift-based promotions achieve conversion rates over 60% higher than mobile web. The timing matters as much as the offer itself."
—Jon Knott, Director, Ecosystem Partnerships @ Tapcart
When to Use Free Gifts
Gift-with-purchase campaigns shine when:
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Clearing overstock: Overstock that’s costing you in warehouse fees can suddenly feel like a score when reframed as a gift.
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Flip your flops: A product flop at $20 retail can still delight as a free add-on. Research shows people enjoy things more when they feel “extra” instead of “bought.”
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Tight margins: When you can’t afford to slash prices, gifts give you room to maneuver. Low-cost, high-perceived-value items protect margin while still making the customer feel like they scored.
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Launching new products: Sampling new products as gifts lowers the barrier to trial and creates a built-in “first taste” moment.
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Seasonal or milestone moments: From BFCM to collabs to limited drops, gifts layer on hype and urgency without bleeding margin.
Where to Use Free Gifts
The beauty of gift-with-purchase is that it travels well. Customers respond to it wherever they shop, but some touchpoints are especially powerful:
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On your storefront: Highlight gifts directly on product or collection pages so shoppers see the value before they ever add to cart. Abra’s storefront banners make this effortless.
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In email + SMS: Pair gifts with private links to make offers feel exclusive and frictionless. Customers click through knowing they’re getting more than just the product.
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In Cart: Using an app like UpCart, you can easily create tiered or volume based discounts that have 1 or more free gifts as an incentive.
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At checkout: Reinforce the bonus with an in-checkout upsell app like Aftersell. With Aftersell, you can create text blocks or embed images to remind customers about the promotion. Abra’s logic answers as soon as they cross the threshold.
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In-app: This is where Tapcart shines. Mobile shoppers are already more engaged, and Tapcart keeps gifts visible in-cart where purchase intent peaks. It makes the “treat yo’self effect” even harder to resist.
"The in-cart experience is where intent peaks. Brands running tiered gifting in-app have seen AOV lifts of 50% or more compared to their mobile site. When customers can see their progress toward a reward, it becomes part of the journey and not just a surprise at checkout."
—Jon Knott, Director, Ecosystem Partnerships @ Tapcart
How to Turn Free Gifts Into Strategy With Abra + Tapcart
If you’ve been running gift with purchase through Tapcart, you’re already giving customers a clean, in-app experience. The native GWP works well for straightforward promos:
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One free gift at checkout
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Auto-applied, no code needed
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Nicely surfaced in-app and in-cart
But with Abra layered in, you can take it to the next level. Instead of a single freebie, you unlock the ability to stack gifts, control who sees them, and pair them with other incentives. Enable customers to select the product that appeals to them most, ensuring that your gifts hit the mark every time.
"The brands seeing the best results don't just run promotions, they design them around how customers actually shop. On average, our merchants see 82% higher revenue per session in-app compared to web. When Abra handles the logic and Tapcart surfaces it cleanly, the experience just works."
—Jon Knott, Director, Ecosystem Partnerships @ Tapcart
If your goals this quarter are to raise AOV, protect margins, or build loyalty, here are some strategic Abra x TapCart plays to copy straight into your campaigns.
Tried and True
🔼 Raise AOV
Instead of a single threshold gift, create climbing incentives with tiered volume discounts across multiple reward levels. Go beyond “spend X, get Y” to create ladders across spend, quantity, or even subscriptions. Abra and TapCart integrate smoothly to show progress in-cart, no code required.
💎 Reward Loyalty
Don’t hand the same freebie to everyone. Use Abra’s customer account based promotions to target tagged VIPs, subscribers, or repeat customers so only they see the offer. Tapcart reinforces the exclusivity right in the cart.
📦 Move Inventory
Rather than markdowns, bundle slower SKUs as gifts at custom thresholds. Abra auto-adds them, Tapcart frames them as bonus value, so you clear stock without slashing prices. Offer multiple to choose from with selectable gifts, creating a win/win for you and your customers.
🛡 Protect Margins
Swap blanket discounts for lower-cost, higher-perceived-value gifts. With Abra’s multi-class discounts, you can combine a GWP with shipping thresholds or modest % offs to keep margin in check.
📱 Drive App Engagement
Use Abra to run app-exclusive tiered GWPs alongside standard discounts that automatically apply once your new customer qualifies. A simple “shop in our app, get 10% off and a gift” on-site pushes installs and repeat behavior.
🎉 Seasonal & Timed Campaigns
Plan ahead with Abra’s scheduling: unlock GWPs tied to drops, collabs, or BFCM events. Tapcart doubles the urgency with countdowns right in cart.
Time to Experiment
If you’re ready to experiment, or just want to earmark these for the future, we laid out four ways to test your segments and see what works to support your business goals. From reducing support debt and return costs to creating mystery promotions, Abra will make sure your promos run smoothly.
↩️ Reduce Returns
Set up multiple promos in Abra: one with a simple GWP, one with a tiered GWP ladder, one one combining a discount + GWP and then your control with no gift. Then track return rates in Shopify to see which structure resonates most with your audience. Abra makes it easy to run these side by side, Tapcart keeps the experience consistent in-app.
🎭 Framing Experiment
Use Abra to spin up two versions of the same offer: one framed as a discount, the other as a free gift of equal value. Deliver them to separate segments or run them in alternating windows. Tapcart keeps both surfaced cleanly in-app so you can measure which framing drives more conversions.
✨ Surprise & Delight
Go beyond cart-only gifting. Abra makes it easy to drop gifts into milestone purchases, first orders, or even abandoned cart recoveries. Tapcart delivers the surprise right in-app, turning “unexpected” into loyalty fuel.
🎁 The Mystery Tier
Tiered incentives don’t have to be predictable. With Abra, you can build a clear ladder of rewards ($50 = tote, $75 = sample set) and keep the top tier hidden as a mystery gift. Shoppers see there’s something waiting at $200+, but only find out what it is once they hit it. Turn curiosity into higher AOV.
The Bottom Line
Free gifts aren’t just swag. They’re a proven psychological lever. And in tight campaigns, they’re often the smarter play than cutting deeper into your margin. With Abra you control the logic. With Tapcart, the experience lands where customers shop most: on their phones.
Together, they turn freebies into growth engines. The question isn’t if you should use them, it’s which campaign are you going to test first?
P.S. Let us know your experiment results. We’d love to hear them!
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